In our complex health care system there have been several transformative provincial initiatives that resulted in unintended impacts that increased the challenges we have with medical staff recruitment and retention in Northern, rural and remote communities.
We chose to work with Kyle because of our past experiences and exposure to his work in other projects, that instilled confidence that he would be able to deliver exceptional outcomes once more. I appreciate the curious and inquisitive nature in which he engages with clients and the methodical approach in analyzing and assessing problems, his proven ability to meet tight time constraints and produce high quality results.
His work exceeded expectations, and also helped us to advocate effectively and help influence government in creating stabilization supports for rural communities.
Kyle’s specific insights included deep knowledge and understanding of BC’s healthcare system and how to expertly engage with clients to enable them to share their insights and creativity. His technical writing ability helps to concisely capture and clearly articulate issues and potential solutions.
Working with Kyle provides me with a sense of relief and hope. It is comforting to know that I can trust him to do high quality work aligned with my organization’s expectations and it doesn't all fall on myself or my teams. His engagement has resulted in tangible results that include enhanced funding that has had immense benefit for the medical staff providers we support in our region.
Jason Jaswal
Regional Director, Medical Affairs
Northern Health Authority
Wendy Bennett, MBA, CRSP
Executive Director
AgSafe Agriculture Association
AgSafe was stuck. Our Board of Directors was ineffective and out of touch with the industry it was intended to represent and to serve. One of our Directors had been serving on the board for more than two decades and no longer was contributing to the sustainability of the organization.
Kyle developed and delivered a plan to work with the existing Board to self-recognize that they were not the correct group of individuals to propel the organization forward, but were in fact, holding us back. Through various discussions, he helped the Board identify what representation would best suit AgSafe and draft policies to fulfill this representation. He then worked with an interim group of Directors to develop actual policies and procedures to support the growing governance needs of AgSafe.
Kyle’s ability to ask provocative and insightful questions propelled the AgSafe board forward to being a representative and thoughtful group, asking good questions to arrive at sound decisions. His curiosity and willingness to listen to individual perspectives permits him to deliver meaningful and useful resources that will be part of our governance for many years to come.
Our South Peace Division of Family Practice was required to develop and submit a funding proposal to enhance a primary health care system serving 50,000 people across a large rural area. Our group approached Kyle because he had delivered exceptional work on a previous project.
Developing the proposal required skill sets that I and many of my medical colleagues did not possess. We knew what the end goal was, and we had three diverse committees (one for each of the major communities) but we lacked the skills to get us there.
Kyle set ambitious goals and timelines, and stuck to it all the way through. Kyle welcomed our desire to gather Indigenous input on the health care system and went out of his way to obtain this. And it was all done with a friendly, confidence-inspiring demeanour and reassuring self-assurance.
Kyle approached things in a remarkably disciplined and democratic fashion, working from the grassroots up, involving over 40 committee members and numerous other partners. The result was a plan that all stakeholders were satisfied with, as evidenced by the outstanding letters of support we received.
With his expertise, I could sleep well at night because I knew the project was in capable hands.
The added bonus is a set of collaborative, mutually respectful relationships we developed which will lead to enhanced health care outcomes for the South Peace region in future.
Dr Charles Helm
Family Physician
Chair, South Peace Primary Care Network
As board members for an organization working with youth at risk , we were looking for someone to help facilate and update to our strategy. We were seeking someone from outside the group but familiar with the challenges and opportunities from the world in which we operate.
Kyle’s experience in working with non profits in building out strategies and his operational background working as an executive director in the sector, made him the right candidate. His experience and knowledge provided us with an ability to see where we had gaps, and where we needed to spend time to become more focussed and effective as an organization.
The sessions Kyle planned and facilitated, created a structure for the board moving forward and a reference point for discussions in future meetings if we felt as though the organization had veered off strategy. Kyle’s strengths include his facilitation approach, his ability to see the "holes" in our current state and his ability to manage conflict when differing opinions came up in discussions.
Working with Kyle allowed our Executive Director to keep things moving forward operationally, while keeping the board on task for moving the strategy forward. The end result being we had a plan which aligned to our exponential growth and gave us direction for the future.
Roberta Nouari
former Board Chair, Dan’s Legacy
Our group of physicians in Dawson Creek have a heavy workload, and many were stuck when they needed someone to cover for their hospital shifts on weekends. This was becoming more difficult as the work load increased for everyone.
Kyle facilitated a meeting to develop solutions, after doing an in-depth review of the community and touching base with all of our physicians. His advance process helped prepare us generate and agree on solutions when he came to facilitate the meeting with the physicians. He enabled us to reach a consensus approach to ensure adequate coverage for the patients at the hospital so that the physicians got much-needed respite during the weekends.
Kyle worked with the various stakeholders in the hospital and became “midwife” for a solution that was of tremendous help to me as the physician responsible for overseeing physicians working in the hospital and ensuring that patients have uninterrupted access to the services of a physician.
Kyle did an amazing job and the work he did continues to benefit the community. It has brought much relief and needed work-life balance for the physicians while ensuring that patients can still access the best care available within the community.
Dr Aderemi Oyedeji
Family Physician, Chief of Staff
Dawson Creek and District Hospital
Kyle is a pleasure to work with and skilled at building coalitions among a diverse range of stakeholders.
My most recent work with Kyle involved working with community organisations across the North to improve HIV and Hepatitis C prevention, harm reduction, care and support activities. He is a strong communicator, criticalthinker, and very organised.
I would definitely consider him for future health service delivery planning, implementation and evaluation activities.
Ciro Panessa Chief Operating Officer, Northern Health Northwest
Ciro Panessa Chief Operating Officer
Northern Health Northwest
Northern Health